FAQs
RETURNS & REFUNDS
Do you offer refunds on digital training programs?
If you're not completely satisfied with your digital training program, contact getmactive@gmail.com within 30 days for a full refund. Please note that redistributing copyrighted materials is prohibited.
How long does it take for merchandise to ship?
Visit https://www.theteeam.store/pages/faqs for more information on shipping, refunds, and returns.
GENERAL
Are your digital training programs suitable for beginners?
Absolutely. Plus, my 6 week programs include beginner-friendly tutorial videos and must-know terms to assure your success.
What topics are covered in your free newsletter?
Expect to gain resources and insights that will help you overcome motivation lapses, body image struggles, and information overload.
How do I access the digital training programs after purchasing?
A link to download your digital program will be emailed to the address used during checkout immediately after purchasing. Once it’s downloaded onto your device, you can access it offline.
How can I contact customer support if I have further questions?
Email getmactive@gmail.com for any questions or concerns. No matter the issue, I promise we’ll work it out.
How do your personal training sessions work?
I’ll work with you to create a customized program unique to your individual needs and goals. To get started, hit “Contact” on my website and I’ll get back to you with a game plan within 48 hours.
What types of group workshops do you offer?
We cover these topics: unlocking personalized training insights, delving into program design, and discovering the joy in fitness customization. Exercise technique and form-based instructional workshops are also available.
Can I unsubscribe from the newsletter at any time?
Yep. No commitment, no messy contracts. Unsubscribe hassle-free any time.